Soliciting customer feedback is an invaluable way of understanding performance levels within the organisation.
The feedback can reflect on performance: presales, sales, post sales and service.
Closing the loop on other interactions can present as a worthwhile reality check for organisations.
direct it. agents are able to quickly establish the rapport with customers that encourages honest and expansive comment.
We offer a range of services that can assist you with generating, retaining and strengthening high quality leads.